FOR IMMEDIATE RELEASE
Flow Sciences' Launches New Technical Support Division for Enhanced Service
Location: Leland, NC – Flow Sciences, Inc., a leader in the design and manufacture of containment solutions for laboratories and industrial facilities, is proud to announce the launch of its dedicated Technical Support Department. This new initiative reaffirms the company’s commitment to providing unparalleled after-sales support and service to its clients. The department will be headed by Karl Yeager, a seasoned professional in technical support and customer service.
Under Karl’s leadership, the Technical Support Department is set to offer a comprehensive suite of services, focusing primarily on enhancing customer experience through expert troubleshooting, maintenance, and repair services. The department will cater to all Flow Sciences products, ensuring that clients receive timely and effective support for their containment solutions.
Karl Yeager, with his extensive experience in technical support, brings a wealth of knowledge and a customer-centric approach to the team. “Our goal is to provide exceptional support and build lasting relationships with our customers,” said Karl. “We understand the critical role our containment systems play in our clients’ operations, and we are here to ensure they perform at their best.”
The department will offer a range of services, including remote troubleshooting, on-site visits for complex issues, and routine maintenance. Emphasizing the importance of regular system checks and timely replacement of parts like filters and mechanical components, the Technical Support Department aims to enhance the safety, efficiency, and longevity of all Flow Sciences products.
“We are excited about this new chapter at Flow Sciences and are confident that Karl will elevate the standard of our customer service,” said Ray Ryan, CEO/President of Flow Sciences. “This is a step forward in our ongoing effort to not only provide top-quality containment solutions but also ensure that our clients receive the support they need throughout the lifecycle of our products.”
For more information about Flow Sciences’ Technical Support Department, or to request support for your containment solutions, please contact information@flowsciences.com.
About Flow Sciences, Inc.: Flow Sciences, Inc. specializes in the design and manufacturing of containment solutions for research and development laboratories, pilot plants, and manufacturing facilities. Our products ensure the safety of personnel and the environment while handling hazardous materials.
Contact
Flow Sciences, Inc.
2025 Mercantile Drive, Leland, NC 28451
Tel: 1-800-849-3429
Fax: 1-910-763-1220
Email: information@flowsciences.com
